With a shared background as window fitters, their journey from frustrated installers to founders of a thriving glazing supplier is a testament to their mutually strong work ethics and sharp business judgement.
Dominic and Ryan started in the industry separately as fitters, accumulating a combined 17 years of experience.
With almost two decades of expertise between them, the two were well-equipped with invaluable knowledge of the sector, as well as a strong understanding of the challenges that both suppliers and installers faced.
It was this shared frustration with the lack of reliable suppliers that offered a blend of quality, affordability, and excellent customer service that was the catalyst that led to the birth of the Trade Window Centre.
Much of TWC’s success so far can be attributed to Dominic and Ryan’s dual expertise. Their years in the industry equipped them with solid foundations for success when beginning their new business venture.
Not only do they have intricate knowledge of window and door installation, but their past experience means they also appreciate the importance of maintaining a satisfied customer base by providing the service they know firsthand the industry is missing.
This unique combination of skills places TWC in a competitive position because they can implement this all-encompassing knowledge of the industry to become successful entrepreneurs.
However, what sets Trade Window Centre apart is the friendship that Dominic and Ryan share.
Their mutual respect, shared values, and genuine desire to see each other succeed have been pivotal in shaping this company’s ethos.
This long-held bond and understanding of one another have produced a cohesive and effective business leadership team.
Their partnership goes beyond profits and executive decisions; it incubates a collaborative and respectful workplace where employees feel valued and motivated to contribute their best.
From its inception, TWC’s dedication to excellence was evident.
They invested in state-of-the-art machinery that streamlined their manufacturing process, ensuring quick turnaround times without compromising quality.
The personal touch that stems from their foundation of friendship resonates throughout their operations, as they prioritise customer relations and implement modern technology to make the ordering process more efficient.
One of the cornerstones of TWC's success lies in their dedication to their staff.
Recognising that a company is only as strong as its employees, Dominic and Ryan invest in thorough, well-trained staff, equipping their team with the skills required to tackle complex projects with quick turnaround times.
Ensuring staff satisfaction increases retention and reduces rates of costly turnover and onboarding.
This not only keeps prices competitive for customers but also fosters an environment of effective collaboration and teamwork.
In an industry often driven solely by profits, Trade Window Centre stands as a testament to the power of friendship, expertise, and a genuine commitment to improving the industry.
Dom and Ryan's journey from former school friends to industry leaders reflects their determination to bridge the gap between quality and affordability.
As TWC continues to thrive, its story reminds us that success is most rewarding when shared with those who understand and support our vision.
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