Tuesday, 16 September 2025

Access control for businesses via telephone – Auerswald collaborates with DoorBird


Greater security and transparency in access control: Auerswald, Germany’s leading specialist in business communication, and Bird Home Automation GmbH, manufacturer of DoorBird intercom systems, announce their technology partnership. 

The first joint project is the integration of a DoorBird IP video door station with a telephone device from Auerswald’s COMfortel D series via an Auerswald COMtrexx PBX server. The system is already in use with initial customers, and further joint solutions are planned.

“Like Auerswald, DoorBird stands for the highest quality and manufacturing made in Germany,” says Christian Auerswald, Managing Director of Auerswald GmbH & Co. KG. “We are confident that the cooperation and the resulting solutions will meet our joint expectations.” 

Sascha Keller, CEO of Bird Home Automation GmbH, agrees: “The combination of our door stations with Auerswald’s communication systems brings together both worlds and offers added value beyond enhanced IT security.”

Visitors are shown on the COMfortel display

By integrating a DoorBird IP video door station with a COMfortel D device, door calls in businesses are now displayed directly on the connected phone. A live video feed allows users to see and speak with visitors on the COMfortel display. 

The COMfortel device and the DoorBird station can be installed independently of each other, as long as a VPN connection is available. This means they no longer need to be in the same building. The system is particularly suitable for industries with high security standards, offering full access control and entry management.

Similar products are increasingly common in the private sector but have not been suitable for companies so far due to a lack of protective mechanisms. In consumer solutions, data processing typically occurs outside of Europe, whereas in the joint solutions from Auerswald and DoorBird, data is handled on servers located in Germany.

Proven use in a care facility

The system is already in use at "Der Pflegebote", a facility for assisted living. There, staff use it to verify visitors' access authorization and grant them entry. Caregivers can open the front door using an RFID chip or via NFC or Bluetooth with their smartphones. This ensures that only authorised persons gain access without compromising data protection. The solution is also suitable for facilities with night service counters, such as pharmacies.

By integrating telephony and intercom systems, companies have the opportunity to enhance their security level. Implementing reliable access control is one of the technical and organizational measures (TOMs) required by regulations such as the Cyber Resilience Act (CRA) and the NIS-2 directive.

In addition to access control and remote entry, the first joint development by the two companies offers another advantage: because the technology can indicate who is currently present in the building, it is possible in an emergency to quickly determine whether and which persons are still inside. In the case of a building fire, for example, this could potentially save lives.

Softphone integration announced

Due to the successful collaboration between Auerswald and the Berlin-based Bird Home Automation GmbH, and the many integration possibilities, the partnership will continue to grow. Auerswald is already a Gold Partner of DoorBird. In the coming months, integration of the COMfortel SoftPhone 2 is planned, which can be used from any location.

www.doorbird.com

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