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Developed exclusively by SWS UK, the comprehensive guide provides installers with a practical, easy-to-follow resource covering every stage of setup and operation. From installation and programming through to diagnostics and troubleshooting, the guide aims to simplify the process and improve efficiency on site.
Available exclusively through SWS UK, the Easy Setup Guide will now be included within accessory boxes whenever the Rollixo Premium io is ordered. It can also be downloaded separately using SWS Online, ensuring installers and teams have convenient access whenever required.
Expanded How-To Video Support
To further support the launch of the Rollixo Premium io, SWS UK has also collaborated with Somfy to expand its library of installer-focused How-To videos.
Following customer feedback and building on an existing series of technical support content, several new step-by-step videos are now available, covering:
- How to adjust parameters
- How to activate the alarm
- How to activate stall-detect
- How to activate holiday mode
Filmed in partnership with Somfy expert Alex Dickenson, the short instructional videos provide clear, straightforward guidance on system setup, configuration, and key operational features.
Designed to be informative, practical and easy to access, the videos offer installers quick support while on site and also serve as a valuable training tool for businesses looking to build confidence with the latest control system.
Combining Technical Expertise with Installer Insight
By combining Somfy’s technical expertise with SWS UK’s understanding of installer requirements, the enhanced support package delivers practical assistance exactly where it is needed most.
The Easy Setup Guide and accompanying video content are intended to help streamline installations, reduce setup challenges and support growing product knowledge across installer teams. Together, these resources demonstrate a continued focus on improving the day-to-day experience for trade customers working with the SeceuroGlide range.
The new How-To videos have been uploaded to the SWS UK YouTube channel and can also be accessed through SWS Online: www.sws.co.uk
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