Developed for product managers, customer service teams, trade counter operatives and anyone working in or looking to enter the building hardware sector, the flexible programme provides a solid grounding in building hardware fundamentals while enabling learners to build specialist knowledge through a range of product-specific modules.
On successful completion, learners receive a DHF Level 2 Certificate in Core Competencies: Understanding Building Hardware, as well as an Ofqual-branded certificate from ABBE. The certificate also lists every product module completed, providing employers with clear evidence of an individual's knowledge and achievement. To support learning, every participant can download a dedicated study guide containing module learning outcomes, guided note-taking sections and prompts to reinforce key concepts throughout the course.
"This programme, which launches on 30th July, represents a step change for the building hardware sector and is, without doubt, one of the most significant investments DHF has made in developing the competence of our building hardware industry," explains DHF’s Chief Executive, Patricia Sowsbery-Stevens.
"From the outset, we listened carefully to our members to understand the knowledge gaps that existed across manufacturing, distribution, technical support, and sales. We then developed a programme that directly addresses those needs while aligning it with the CPA's White Paper on Construction Product Competence, which has since evolved into the draft BS 8670-2 standard. As an industry, we believe we are ‘ahead of the curve’ by providing a qualification that reflects both current and emerging competence expectations."
The ABBE Level 2 Certificate in Core Competencies: Understanding Building Hardware is an Ofqual-regulated qualification, giving learners a nationally recognised qualification that provides employers with clear evidence of the knowledge element of the Skills, Knowledge, Experience and Behaviours (SKEB) framework. It creates a credible, structured route for individuals to develop professionally, while giving employers confidence that their people have acquired knowledge that is directly relevant to their role.
The programme is delivered through the DHF Training Academy, built on the digital learning platform that DHF invested in back in 2019. This provides learners with the flexibility to study at their own pace, while enabling managers, HR teams and training professionals to monitor learner engagement, progress and achievement through a dedicated management portal. It ensures organisations can actively manage competence across their workforce rather than simply delivering one-off training.
The programme is initially available exclusively to DHF members from July 2026 , with broader industry access planned as part of the next phase of the programme’s rollout.
To find out more about the programme, visit:
Programme overview: https://www.dhfonline.org.uk/pg/core-competencies-understanding-building-hardware-training-programme/1178.htm
Flexible learning pathway and course structure: https://www.dhfonline.org.uk/pg/flexible-learning-pathway--core-competencies-understanding-building-hardware/1179.htm
Preview video: https://www.dhfonline.org.uk/pg/new-a-teaser-of-the-building-hardware-training-programme/1239.htm
For training enquiries, please contact the DHF Training Department at training@dhfonline.org.uk
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