Showing posts with label Training. Show all posts
Showing posts with label Training. Show all posts

Tuesday, 6 October 2026

New RIBA-approved CPD explores why door hinge specification deserves more attention

Hinges account for only a small proportion of the cost of a typical door assembly, yet they play a critical role in how doors perform throughout their lifespan.

A new RIBA-approved CPD from hinge specialists SIMONSWERK explores the factors that influence hinge specification, helping architects understand how considerations such as door properties, applied hardware, environment and fire safety requirements can all affect hinge selection.

"Specifying Door Hinges: Balancing Design, Performance and Compliance" covers two RIBA core curriculum areas, legal, regulatory and statutory compliance, and design, construction and technology.

The CPD provides a practical framework that architects can use to support early design decisions and discussions with specialist suppliers. The presentation also includes project examples to demonstrate how hinge specification responds to different architectural requirements.

Commenting on the new CPD, Andrew Kite, Managing Director at SIMONSWERK UK, said: "The aim of this CPD is to give architects greater confidence when approaching hinge specification, helping them understand the key influencing factors, ask the right questions early and make more informed decisions."

The session runs for approximately 45 minutes and is available in person at your practice or online. For details or to book, contact cpd@simonswerk.co.uk or visit uk.simonswerk.com/en/architecture/riba-approved-cpd

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Door Industry Journal is a trading style of Clearview Group Limited - Company No. 06999111

Monday, 5 October 2026

Marantec Gives You More: Customer Service


As installers face increasingly demanding schedules, tighter turnaround times and customers who expect problems to be resolved quickly, the support behind an automation product can be every bit as important as the product itself.

That is why Marantec UK is continuing to develop a more complete support offering, bringing together 24/7 digital technical guidance, an expanding library of practical video resources, direct access to experienced people and, most significantly, a new level of commitment behind its Garage Door Operator range.

The principle is simple: give customers more than the product.

A New Commitment to Garage Door Operators

Marantec’s Garage Door Operators are premium German-engineered products designed around reliability and long-term performance.

Now, Marantec UK is adding another layer of reassurance for customers.

For the first year, following installation, if an eligible Marantec Garage Door Operator develops a qualifying product fault, Marantec UK is introducing a commitment to attend site and resolve the problem within 24 hours.

Eleven members of the Marantec UK team have been trained to support the initiative, with dedicated equipment carried within their vehicles to help ensure they have what they need when attending a customer site.

The objective is not simply to inspect the problem and leave.

Where the commitment applies, the intention is that the engineer does not leave the customer with a broken garage door. If the operator cannot be repaired, the team will be equipped to replace it and restore operation.

It represents a significant commitment behind a product Marantec UK already believes strongly in.


The new one-year support commitment sits alongside the existing five-year product warranty, creating an additional layer of reassurance during the crucial first year of operation.

For installers, it means being able to supply a premium product knowing there is a UK team prepared to stand behind it if something does go wrong.

Paul Connor is proud to launch this support initiative: “We know our customers put their own reputation on the line every time they recommend and install a product. If they choose a Marantec Garage Door Operator, we want them to know that we are standing behind that decision too. We have confidence in the product, but customer service is about what you do when something unexpected happens. Our aim is simple: never leave a customer worrying about a garage door operator that is out of action.”

Technical Support, 24 Hours a Day

Not every technical query requires someone to attend site.

Marantec UK has also expanded the ways engineers can access technical guidance through Lingo, its automated 24/7 support assistant available directly through WhatsApp.

Engineers can start a conversation from their phone, select the relevant product and explain the problem they are experiencing.

Lingo uses Marantec UK’s technical documentation and approved support materials to provide step-by-step guidance around installation, configuration and troubleshooting. It can support questions involving areas such as limit setting, wiring, photocells, safety edges, error codes and commissioning.

Crucially, the conversation does not have to remain automated.

If a question requires more detailed assistance, the engineer can request support from a member of the Marantec UK Technical team. The information already provided is passed across with the enquiry, helping the Technical team understand the issue without asking the customer to start again.

It creates a support journey that can begin at any hour of the day and move to experienced human support when required.
Answers Before You Need to Ask

Another important part of the support strategy is helping customers find answers themselves.

Marantec UK continues to expand its YouTube channel with practical FAQ and tutorial videos covering products from across the range.

The aim is to create a growing technical library that engineers can access on site, in the workshop or before beginning an installation.

The official Marantec UK channel already includes guidance covering areas such as Garage Door Operators, Tube Motors and control panels, with content focused on installation, configuration, maintenance and troubleshooting.

These videos sit alongside the wider Product Support area of the Marantec UK website, where customers can access instruction manuals, datasheets, technical documentation, FAQs and training information.

Rather than expecting an engineer to search through multiple sources when a question arises, the objective is to make practical information increasingly easy to find.

Support in the Way Customers Need It

Digital resources are valuable, but they do not replace people.

Marantec UK continues to provide direct technical support alongside free product training, with training available across the products it supplies. The company’s website also positions customer support as extending from the initial enquiry through to product selection and installation.

Together, these different levels of support create a much broader proposition:

• 24/7 guidance when an engineer needs an immediate answer.

• Video FAQs when they want to see how something is done.

• Technical documentation when detailed product information is required.

• Experienced people when a problem needs individual support.

• And now, for Garage Door Operators, a new commitment designed to provide reassurance when it matters most.




More Than Automation

Reliable products will always remain fundamental to Marantec UK.

But as customer expectations continue to evolve, the businesses that stand out will increasingly be those prepared to support customers beyond the point of sale.

For Marantec UK, that means combining premium automation products with accessible technical knowledge, practical training, digital support and people who are prepared to take responsibility when customers need help.

The product opens the door, but the support behind it is what builds the relationship.

Marantec UK gives you more+.

www.marantec.co.uk

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Door Industry Journal is a trading style of Clearview Group Limited - Company No. 06999111


Saturday, 3 October 2026

Industry First: DHF Launches a funded apprenticeship, NVQ qualification and training package for its members


Launched on 1 September 2026, the Level 2 Engineering Operative Apprenticeship Maintenance Pathway) is being delivered by DHF in partnership with Train'd Up. It provides DHF members with a structured route to recruit, train and retain engineers, while incorporating the recognised NOCN Level 2 NVQ Diploma in Specialist Installation Occupations (Construction) – Door, Shutter, Gate or Barrier Installation, Maintenance or Repair and a choice of one of the DHF Level 2 theory-based Safety qualifications relevant to their sector.

For DHF members, the financial case is compelling. Eligible employers can save up to £11,300 per apprentice, making it significantly more affordable to recruit, train and develop the next generation of skilled engineers. By combining apprenticeship funding with an industry-recognised NVQ and specialist DHF training, the programme removes much of the financial burden from employers while providing a clear pathway to developing competent, qualified people with the skills the industry needs.

The package has been negotiated specifically for DHF members and brings together the apprenticeship, NVQ and DHF training, with a combined value of £11,300+ VAT per apprentice. So, members are potentially getting the NVQ and DHF training for FREE

For levy-registered members and those aged under 25, the package can be fully funded. For candidates aged over 25, employers contribute 5% towards the apprenticeship cost only.

A route into the industry

The apprenticeship is intended to support both employers looking to bring new people into the sector and businesses seeking to develop existing employees. It is suitable for school and college leavers, new entrants, employees moving into engineering maintenance roles and existing staff undertaking substantial new learning. 

It can also support people already working in installation, servicing and maintenance environments. The programme runs for approximately 12 to 18 months and combines tutor-led online learning with practical, workplace-based development and assessment. 

Apprentices spend one day a week undertaking online learning with specialist engineering tutors, while their practical skills are developed and assessed in the workplace. This combination means apprentices are not simply gaining theoretical knowledge but are able to apply what they learn in a real working environment, building the skills and experience required for their role.

Train’d Ups, Chief Commercial Officer, Jamie McVey said, “The door, gate and shutter industry faces many of the same challenges we see across engineering more broadly: an ageing workforce, increasing skills shortages and a need to attract and develop the next generation of skilled professionals. Working alongside DHF, we have been able to bring together a unique package that provides members with access to high-quality engineering training while also incorporating the specialist occupational competence and safety qualifications that are so important to the sector.” 


Combining engineering and sector competence

The programme brings together five elements: the Level 2 Engineering Operative Apprenticeship (Maintenance Pathway), the EAL Level 2 Certificate in Engineering Operations (Knowledge), the EAL Level 2 Diploma in Engineering Operations (Skills), the NOCN Level 2 NVQ Diploma in Specialist Installation Occupations (Construction) – Door, Shutter, Gate or Barrier Installation, Maintenance or Repair and a fully accredited DHF Level 2 qualification of the learners’ choice, all in one package at no additional cost. 

The NOCN qualification remains the recognised competence qualification for the sector. It is delivered through DHF, and based on workplace competence, with apprentices demonstrating their abilities through real installation and maintenance activities. The qualification also provides the recognised route to applying for the CSCS Blue Skilled Worker card, allowing individuals to work independently on a construction site. 

The specialist pathway covers areas including servicing and maintaining systems, commissioning activities and the installation of door, gate and shutter systems, alongside repair and maintenance activities. For employers, this provides a way to develop engineering capability while maintaining the occupational competence standards already recognised within the sector.

Supporting employers as well as apprentices

DHF members also have access to a free apprentice recruitment service from Train'd Up. This is intended to remove one of the practical barriers to taking on an apprentice: finding suitable candidates. The service includes advertising vacancies, attracting candidates, initial screening, interview support, funding eligibility checks, onboarding and matching employers with suitable apprentices. Once an apprentice is in place, they receive ongoing support throughout the programme. 

A dedicated Engineering Assessor provides workplace assessment visits every eight weeks, together with practical observations, portfolio support, coaching, mentoring and preparation for the End Point Assessment. Formal progress reviews involving the apprentice, employer and assessor take place every 12 weeks. This gives employers regular visibility of an apprentice's progress and provides opportunities to identify additional support or development needs.

The package also addresses two concerns that have made some members reluctant to send employees on the NVQ: the cost of the qualification and the risk that an employee could leave after gaining the skills and qualification. By bringing the apprenticeship, NVQ and DHF training together, the package is intended to reduce the cost for members while helping them develop and retain skilled employees.

Making use of apprenticeship funding

The programme also provides employers with access to government apprenticeship funding. Levy-paying employers can use available funds in their Apprenticeship Service Account to pay for apprenticeship training and End Point Assessment. For eligible non-levy employers, the government typically funds 95% of training costs, with potentially no employer contribution for eligible apprentices under the age of 25. 

For DHF members, the funding support is complemented by the NOCN Level 2 NVQ Diploma and the chosen DHF Level 2 Safety qualification for those that take part in the apprenticeship, while DHF continues to provide specialist sector support.

Developing skills for the future

Apprenticeships offer far more than just an entry route for young people. For businesses within the door, gate and shutter sector, they provide a structured way to develop people with the knowledge, practical skills and occupational competence needed within the industry. The programme is not limited to the younger workforce and can also provide an opportunity for existing employees to gain new skills, recognised qualifications and a clear route to competence.

With the new programme launching in September, DHF members can use the apprenticeship route to support succession planning, develop their existing workforce or bring new talent into engineering roles. The Level 2 Engineering Operative Apprenticeship is therefore designed to help employers develop their future workforce while maintaining the recognised standards that underpin competence across the sector.

DHF members interested in recruiting a new apprentice or developing an existing employee can register their interest and arrange a meeting with Train'd Up to discuss recruitment, funding eligibility, programme start dates and onboarding.

DHF’s CEO Patricia Sowsbery-Stevens said, “For some time, our industry has recognised the need to develop the next generation of skilled engineers and create a clearer, more structured route into the sector. This new programme is a significant step forward in addressing that challenge.

“For the first time, employers can access an apprenticeship pathway that combines broader engineering skills with the specialist occupational competence our industry requires. Importantly, it brings together the apprenticeship, the recognised NOCN Level 2 NVQ Diploma and DHF’s sector-specific safety training within one structured programme.

“This package has been many years in the making, and over the last two years, DHF has worked with Train’d Up to bring these elements together and get this over the line for our members. We know that cost has been one of the barriers to putting employees through the NVQ, alongside the concern that an employee could leave after gaining the skills and qualification. We wanted to find a way to address both issues while giving members a practical and affordable route to develop their people.

“With apprenticeship funding covering the cost for levy-paying employers and up to 95% for eligible non-levy payers, this represents a real opportunity for businesses to invest in new and existing employees while building the skilled, competent workforce our industry will need for the future.

“The package can give members access to the NVQ and DHF training for free or for very little investment, depending on their circumstances. It is not limited to younger employees. It gives existing staff a route to recognised competence and supports businesses in retaining the skills they have invested in. I am very pleased that we have been able to negotiate this package for DHF members and believe it can help raise the standard of competence across our sector.

“We are extremely proud to have developed this programme with Train’d Up and to be able to offer DHF members a practical, almost free solution to one of the most important challenges facing our sector.”

DHF members can register their interest today: https://bit.ly/3UZUxyc

Find out more about the programme: https://bit.ly/4qIdQbn

www.dhfonline.org.uk

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Door Industry Journal is a trading style of Clearview Group Limited - Company No. 06999111

Wednesday, 9 September 2026

Escape Door System benefits for retail environments


Abloy UK has launched a new video demonstrating how its Escape Door System (EDS) can help retailers balance security measures with safe, compliant escape routes in retail environments.

Retail environments are under increasing pressure to tackle issues such as run-out theft and unauthorised access to restricted areas. The video demonstrates how the ASSA ABLOY Escape Door System enables authorised personnel to move efficiently through secure spaces while maintaining control over sensitive areas and exit points.

It highlights how the EDS provides controlled egress and access through panic and emergency escape doors, helping to prevent unauthorised exits without compromising life safety.


A key feature explored in the video is the system's ability to resist forced exits and tampering. Doors remain secure even when subjected to physical pressure, helping to reduce losses, minimise risk and provide security teams with time to assess and respond to incidents.

The video also showcases delayed egress functionality, an important feature for retail settings where attempts at unauthorised exits can be deterred while maintaining compliance with escape regulations.

In addition, viewers can see how the system integrates with Central Management Control (CMC), allowing security personnel to monitor activity, remotely release doors and override delays when required.


During a fire evacuation event, the system automatically releases doors within one second, enabling occupants to exit quickly and without restriction. Even in the event of power loss or certain fault conditions, doors remain accessible for safe egress.

Neil Hughes, Business Development Manager at Abloy UK, said: “Retailers are under constant pressure to reduce losses while ensuring people can leave a building safely and without delay in an emergency.”

“The Escape Door System is designed to meet both of these requirements, providing strong control over unauthorised egress while maintaining compliant escape routes. This video shows how the system works in practice and why it has become an important part of modern retail security strategies.”

www.abloy.com


To view the video, go to https://bit.ly/4b8dFzy

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Door Industry Journal is a trading style of Clearview Group Limited - Company No. 06999111

Monday, 7 September 2026

DHF is set to transform the industry with Building Hardware training launch


Door & Hardware Federation (DHF) has launched a new accredited training programme designed to give professionals across the building hardware sector the knowledge and recognised qualifications needed to support competence and career development. 

DHF Core Competencies: Understanding Building Hardware is an innovative online learning programme leading to an Ofqual-regulated Level 2 certificate, accredited by the Awarding Body for the Built Environment (ABBE).

Developed for product managers, customer service teams, trade counter operatives and anyone working in or looking to enter the building hardware sector, the flexible programme provides a solid grounding in building hardware fundamentals while enabling learners to build specialist knowledge through a range of product-specific modules. 

It is also ideal for employee induction and ongoing professional development. All learners complete a mandatory Core Module, comprising six guided learning units and multiple-choice assessments, before selecting at least one of 12 Product Modules. Additional modules can be purchased at any time, enabling learners to tailor their learning to their role and responsibilities.

On successful completion, learners receive a DHF Level 2 Certificate in Core Competencies: Understanding Building Hardware, as well as an Ofqual-branded certificate from ABBE. The certificate also lists every product module completed, providing employers with clear evidence of an individual's knowledge and achievement. To support learning, every participant can download a dedicated study guide containing module learning outcomes, guided note-taking sections and prompts to reinforce key concepts throughout the course.

"This programme, which launches on 30th July, represents a step change for the building hardware sector and is, without doubt, one of the most significant investments DHF has made in developing the competence of our building hardware industry," explains DHF’s Chief Executive, Patricia Sowsbery-Stevens.

"From the outset, we listened carefully to our members to understand the knowledge gaps that existed across manufacturing, distribution, technical support, and sales. We then developed a programme that directly addresses those needs while aligning it with the CPA's White Paper on Construction Product Competence, which has since evolved into the draft BS 8670-2 standard. As an industry, we believe we are ‘ahead of the curve’ by providing a qualification that reflects both current and emerging competence expectations."

The ABBE Level 2 Certificate in Core Competencies: Understanding Building Hardware is an Ofqual-regulated qualification, giving learners a nationally recognised qualification that provides employers with clear evidence of the knowledge element of the Skills, Knowledge, Experience and Behaviours (SKEB) framework. It creates a credible, structured route for individuals to develop professionally, while giving employers confidence that their people have acquired knowledge that is directly relevant to their role.

The programme is delivered through the DHF Training Academy, built on the digital learning platform that DHF invested in back in 2019. This provides learners with the flexibility to study at their own pace, while enabling managers, HR teams and training professionals to monitor learner engagement, progress and achievement through a dedicated management portal. It ensures organisations can actively manage competence across their workforce rather than simply delivering one-off training.


“We are incredibly proud to add this qualification to DHF's portfolio,” concludes Patricia. “We believe it will transform the way building hardware competence is developed, providing our industry with a robust, future-proof training pathway that supports individuals, strengthens businesses and ultimately raises professional excellence throughout the entire supply chain. 

"We would like to thank everyone who has contributed to this publication, particularly our Working Group Committees (WGCs), members, industry experts and partners, whose knowledge, time and commitment continue to strengthen our work and help promote standards across the industry.”

The programme is initially available exclusively to DHF members from July 2026 , with broader industry access planned as part of the next phase of the programme’s rollout.

To find out more about the programme, visit:

Programme overview: https://www.dhfonline.org.uk/pg/core-competencies-understanding-building-hardware-training-programme/1178.htm

Flexible learning pathway and course structure: https://www.dhfonline.org.uk/pg/flexible-learning-pathway--core-competencies-understanding-building-hardware/1179.htm

Preview video: https://www.dhfonline.org.uk/pg/new-a-teaser-of-the-building-hardware-training-programme/1239.htm

For training enquiries, please contact the DHF Training Department at training@dhfonline.org.uk

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Door Industry Journal is a trading style of Clearview Group Limited - Company No. 06999111

Wednesday, 12 August 2026

Colourful and informative: VdS-FireSafety Cologne 2026


An international trade fair, hands-on fire protection technology, an extensive stage program, plenty of space for networking, and nine separately bookable conferences: At VdS Fire Safety
Cologne on December 2 and 3, 2026, Koelnmesse will once again become the hub of the fire protection industry.

The VdS-FireSafety Cologne is among the largest industry gatherings in Europe for preventive structural and organisational fire protection and fire protection systems. It offers an exciting mix of a large international trade fair, live demonstrations, expert forums, and the VdS-FireSafetyTalk on the exhibition stage, as well as nine VdS expert conferences that can be booked separately. In addition, they provide ample opportunity for networking and the exchange of experiences.

The extensive program attracts a large international audience of industry professionals to Cologne every year. On December 2 and 3, 2026, approximately 5,500 trade visitors are expected to attend to learn about the latest solutions and developments in preventive fire protection.

Guided trade show tours

Guided tours of the trade show allow visitors to get a good overview of interesting innovations. Students from Furtwangen University will once again develop a concept for the tours, including special tours for students. The idea is to get young people excited about fire safety and the wide range of careers it offers. For years, this program has been particularly well-received by vocational school students.

Special areas

A large special exhibition area dedicated to structural fire protection will be part of the trade show for the second time in 2026. Here, exhibitors will present various exhibits and live demonstrations that bring applications in structural fire protection to life. In addition, the Forum Structural Fire Protection by asecos academy will offer a high-quality program with selected neutral specialist presentations that impart practical knowledge on the topic.

The large sprinkler area will once again feature impressive live demonstrations of sprinkler systems in action.


VdS expert conferences

Nine high-profile conferences, taking place in the adjacent halls, can be booked separately. All conference attendees have free access to the adjacent exhibition hall and its diverse program of events.

For the first time, the popular VdS conference “Brandschutz in elektrischen Anlagen" (Fire Protection in Electrical Systems) is part of the VdS FireSafety Cologne.

Another new development is that Euralarm, the European trade association for the fire protection, fire detection, and security industries, is holding its symposium as part of this event.

All expert conferences of the VdS-FireSafety Cologne 2026 at a glance:

· 60th Professional Development Seminar for Fire Protection Officers, 02./03.12.2026

· Fire Extinguishing Systems, 02.12.2026

· Structural Fire Protection, 02.12.2026

· NEW: European Fire Detection Forum 2026. From reaction to prediction – the next paradigm of electronic fire safety (the conference will be held in English), 02.12.2026

· NEW: Fire Protection in Electrical Systems, 02.12.2026

· Impulse conference on hydrant systems, 03.12.2026

· Fire Detection and Alarm Systems, 03.12.2026

· Smoke and Heat Exhaust Ventilation Systems, 03.12.2026

· Construction and Fire Protection in NRW (compact seminar), 03.12.2026

Several of the expert conferences that take place as part of the VdS-FireSafety Cologne can be booked at a reduced combined price.

Detailed information can be found at vds.de/fire-safety

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We post articles up to twice a day and never delete them - we only archive them each year so that they continue to remain visible to search engines.

To have your story published - just send us your news item, logo and image(s) and we will review the material, make any necessary changes to the wording / wordcount and then advise you when it will be published.

If you are a regular advertiser in our printed and online publications, placing series bookings for adverts or subscribing to our VIP Packages, you will qualify for a specific number of free postings on this blog while you continue to advertise with us. See our media pack for more details.

Also, if you purchase one of our Online and Print Combo packages, Featured Articles or Advertorial packages shown in our media pack, posting on this blog is included in the price.

For details and rates for all of our advertising options in print and online, download our media pack contact us or visit our website.

Door Industry Journal is a trading style of Clearview Group Limited - Company No. 06999111

Wednesday, 5 August 2026

DHF launches new best practice guide to help members navigate PSTI requirements

The Door & Hardware Federation (DHF) has published a new Best Practice Guide, A Beginner's Guide to PSTI for members of DHF, to help them understand and comply with the requirements of the Product Security and Telecommunications Infrastructure (PSTI) Act 2022 and associated regulations. 

Developed in response to growing concerns around cyber security and the increasing use of connected technologies within the door, gate, hardware and access control sectors, the guide was produced at the request of DHF's Cyber Security Committee Chair, Dave Herbert.

The publication has been designed to provide members with a concise introduction to the PSTI Regulations. It explains which products may fall within scope, clarifies the responsibilities of manufacturers, importers and distributors, and offers straightforward guidance on achieving compliance. The guide also encourages businesses to adopt best practice beyond the minimum legal requirements while helping them avoid potentially significant enforcement action and financial penalties.

“As more products become connected to the internet, cyber security is no longer solely an IT issue,” explains DHF’s Deputy CEO, Patricia Sowsbery-Stevens. “It is increasingly a product compliance and business risk issue. Indeed, many businesses may be unaware that products incorporating connected technology are now subject to specific legal requirements under the PSTI Regulations. 

"This is particularly relevant to the door and hardware sector, where technologies such as automated doors and gates, smart locks, access control systems, connected cameras, remote monitoring systems and connectivity hubs are becoming increasingly common. Many of these products may fall within the scope of the legislation.”

The PSTI Regulations came into force on 29th April 2024 and apply to relevant consumer connectable products placed on the market in the UK. The regulations establish a minimum cyber security baseline for connected products, helping to address the growing threat posed by cyber criminals targeting internet-connected devices.

Importantly, responsibility for compliance does not rest solely with manufacturers. Importers and distributors also have legal obligations and must undertake appropriate due diligence to ensure products placed on the market meet the required standards. Businesses throughout the supply chain should therefore review their products, determine whether they fall within scope and ensure that appropriate compliance procedures are in place. 

The guide highlights that compliance should not be viewed simply as a regulatory burden. Demonstrating strong cyber security practices can improve customer confidence, strengthen business reputation and help organisations prepare for future regulatory developments.

Among the most important actions identified within the guide are the removal of default or easily guessable passwords, the establishment of a clear vulnerability reporting process, and the communication of how long security updates will be provided for connected products. These measures form the foundation of the mandatory PSTI requirements.

The publication also encourages businesses to review their role within the supply chain, use ETSI EN 303 645 as a benchmark for compliance, prepare robust Statements of Compliance, establish effective vulnerability reporting processes, and consider Secure Connected Device accreditation where appropriate. Members are also reminded that PSTI compliance information must accompany the product and should not simply be published on a website.

The guide notes that financial penalties for non-compliance can reach £10 million or 4% of global turnover, whichever is greater. It also highlights previous research showing that only 27% of manufacturers had a basic vulnerability reporting mechanism in place, underlining the need for greater awareness and action across industry.

“We are encouraging all members to download and review the guide and assess whether their products and business processes meet the requirements of the PSTI Regulations,” concludes Patricia.

The guide is available to members through the members' area of the DHF website: https://bit.ly/4xfVxwU

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Monday, 22 June 2026

Supporting Installers with Smarter Resources for the Somfy Rollixo Premium io


SWS UK is continuing to strengthen installer support for its SeceuroGlide range with the launch of a new Easy Setup Guide for the upgraded Somfy Rollixo Premium io control panel.

Developed exclusively by SWS UK, the comprehensive guide provides installers with a practical, easy-to-follow resource covering every stage of setup and operation. From installation and programming through to diagnostics and troubleshooting, the guide aims to simplify the process and improve efficiency on site.

Available exclusively through SWS UK, the Easy Setup Guide will now be included within accessory boxes whenever the Rollixo Premium io is ordered. It can also be downloaded separately using SWS Online, ensuring installers and teams have convenient access whenever required.

Expanded How-To Video Support

To further support the launch of the Rollixo Premium io, SWS UK has also collaborated with Somfy to expand its library of installer-focused How-To videos.

Following customer feedback and building on an existing series of technical support content, several new step-by-step videos are now available, covering:
  • How to adjust parameters
  • How to activate the alarm
  • How to activate stall-detect
  • How to activate holiday mode
Filmed in partnership with Somfy expert Alex Dickenson, the short instructional videos provide clear, straightforward guidance on system setup, configuration, and key operational features.

Designed to be informative, practical and easy to access, the videos offer installers quick support while on site and also serve as a valuable training tool for businesses looking to build confidence with the latest control system.

Combining Technical Expertise with Installer Insight

By combining Somfy’s technical expertise with SWS UK’s understanding of installer requirements, the enhanced support package delivers practical assistance exactly where it is needed most.

The Easy Setup Guide and accompanying video content are intended to help streamline installations, reduce setup challenges and support growing product knowledge across installer teams. Together, these resources demonstrate a continued focus on improving the day-to-day experience for trade customers working with the SeceuroGlide range.

The new How-To videos have been uploaded to the SWS UK YouTube channel and can also be accessed through SWS Online: www.sws.co.uk

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Thursday, 11 June 2026

Standing Out in a Crowded Market: The Value of Secured by Design


In a highly competitive marketplace, product differentiation is one of the greatest challenges facing manufacturers and suppliers of doors, windows, and hardware. With hundreds of companies competing for the attention of architects, developers, and specifiers, the question remains: how does a brand truly stand out?

For more than 700 forward-thinking companies, the answer lies in Secured by Design (SBD). As the official UK police security initiative, SBD offers the only way for products to achieve formal police recognition. It serves as a powerful market differentiator - a clear statement to customers that products are engineered to the highest recognised security standards.

What is Secured by Design?

A boom in housing construction during the 1980s had left a legacy of poorly designed estates where criminal activity could thrive. Recognising that the police service needed to move beyond reactive enforcement, the SBD initiative was created to embed crime prevention directly into the heart of building and landscape design. The driving force behind this success is a national network of police specialists: Designing Out Crime Officers (DOCOs).

DOCOs are highly trained police staff who provide specialist guidance to architects, developers, and local authority planners. Engaging at the earliest stages of a construction or refurbishment project, they apply proven design principles to minimise criminal opportunity - ranging from optimising natural surveillance to specifying robust physical security products.


The value of SBD membership

Through collaboration with DOCOs, developers can achieve SBD awards for their buildings. Because these standards are now integral to satisfying the official security requirements of Building Regulations across the UK, SBD-accredited products are consistently in high demand.

SBD membership delivers several strategic advantages:
  • Official police recognition: SBD is the sole route to achieving UK police endorsement for products via its Police Preferred Specification accreditation scheme
  • Specification: SBD-accredited products are the go-to choice for Police DOCOs. They are specified in new builds and major refurbishments daily, creating a consistent demand for your products
  • Visibility: SBD members receive a dedicated profile on the SBD website, directly signposting buyers, architects, and large-scale developers to members products
  • Industry connections: Membership grants access to the annual ATLAS conference, providing a unique platform to showcase innovations directly to these police officers who advise on security solutions at a local level
SBD does not merely award a logo; it maintains a strict partnership model. Ongoing requirements for re-testing and factory inspections ensure that the integrity of the brand remains protected, sheltering members from competition against substandard products.

The PSTI Act: Turning Regulatory Compliance into Advantage

The security landscape is no longer limited to physical barriers. For door and window manufacturers incorporating smart technology - such as keyless digital locks, status sensors, or smart home automation integrations - the regulatory environment has shifted.

The Product Security and Telecommunications Infrastructure (PSTI) Act is fully in force and while some manufacturers may not view their products as traditional IoT devices, the legislation defines ‘connectable products’ broadly. In addition, responsibility under the act extends across the entire supply chain, from manufacturers to distributors and retailers.

Compliance is mandatory, and the enforcement body, the Office for Product Safety and Standards (OPSS), holds the authority to issue substantial penalties for non-compliance. However, proactive businesses are viewing this legislative shift not as a regulatory hurdle, but as an opportunity to build digital trust.


The Secure Connected Device Accreditation

To assist companies in navigating this digital transition, SBD developed the Secure Connected Device accreditation in consultation with the Department for Science, Innovation and Technology (DSIT).

This rigorous program goes beyond the baseline requirements of the PSTI Act, assessing products against all 13 provisions of the ETSI EN 303 645 standard. Achieving this accreditation grants products the SBD Secure Connected Device accreditation badge, signalling to specifiers that their smart technology is resilient against modern cyber threats. Furthermore, an annual appraisal process ensures continued compliance as cyber threats and government frameworks evolve.

Lead the Market. Gain a Competitive Edge. Become Secured by Design

Secured by Design offers a path to demonstrating excellence in both physical and digital security. By aligning with the UK's official police initiative, you translate a commitment to quality into a market advantage, positioning your products as the trusted choice for specifiers and consumers alike.

For membership details and technical enquiries, visit www.securedbydesign.com

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Tuesday, 9 June 2026

Hörmann Truedor Roadshows Showcase Installer Growth Opportunities


Hörmann Truedor has successfully completed a series of roadshows across the UK, designed to demonstrate how entrance door installers can unlock new business growth through its composite door offering and comprehensive dealer support package.

Held as informal early morning events, the roadshows brought together installers over coffee and breakfast to explore opportunities to expand their product portfolios. The Hörmann Truedor team were on hand to outline how the range of UK-manufactured composite doors, backed by Hörmann’s engineering expertise, strong brand reputation and nationwide infrastructure, can provide a high-quality, consumer-focused addition to existing offerings.

A key highlight of the events was the introduction of Hörmann’s latest consumer marketing initiative, Hörmann Street. This targeted social media campaign, inspired by popular UK soap operas, features a fictional street and a cast of recurring characters navigating everyday drama, relationships and suspense. Each episode subtly integrates the features and benefits of Hörmann Truedor composite doors, aiming to drive traffic to the company’s website and generate genuine homeowner enquiries.


Attendees were given an exclusive preview of the campaign, which received an overwhelmingly positive response. Installers praised both the creativity and execution, recognising its potential to engage homeowners and support lead generation.

Hörmann confirmed that all enquiries generated through the campaign will be directed to approved dealers via its new online Installer Finder, offering installers a clear commercial advantage. To help maximise conversion rates, the company has also implemented a suite of practical sales tools and support, including an advanced online Door Designer, product training, marketing resources and ongoing technical assistance.

In addition to the long-term growth potential, installers attending the roadshows were offered a range of launch incentives, including a £1,500 door voucher package, a 750-point sign-up bonus for the Hörmann Rewards programme and free access to the Door Designer for the first year.

Overall, the roadshows provided installers with a concise and engaging introduction to partnering with Hörmann Truedor, highlighting how the company can help drive demand, attract new customers and increase profitability within the composite door sector.

www.hormann.co.uk

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Saturday, 23 May 2026

Building Our Skills announces major partnership with NOCN Group


Building Our Skills has announced a major partnership with NOCN Group to support the delivery of a full range of qualifications for the Fenestration, Glass and Glazing industry. The qualifications will cover Window and Door Installation, Surveying, Fabrication, Curtain Walling, Glazing and a wide range of other glass related occupations.

NOCN Group is one of the biggest Awarding Organisations in the UK for construction related skills and is a registered charity. They have been operating for over 35 years and are an Ofqual top 15 provider of vocational qualifications. This partnership embodies shared values and a culture in which the delivery of skills training and personal development come first.

Within the partnership NOCN Group has full ownership, authorship and intellectual property rights across all products, materials, systems and associated documentation. It has full regulatory accountability for all matters.


Speaking for Building Our Skills, Director Chris Globe said: "We are absolutely delighted to be working in partnership with NOCN Group on these industry relevant qualifications. It is the natural next step for us as we develop our role in the industry.

"Not only will we be continuing to encourage people to join our industry, but now we will be able to support them on a lifelong journey of learning, compliance and vocational achievement that will help them to enhance their skills and their careers, and to contribute more to the industry as a result. We all know that the higher the skill level of our industry workforce, the better the industry it will be.

"I also want to say how delighted we are by the response from the major players in the industry to our plans. They have committed to working alongside ourselves and NOCN Group on an ongoing programme of product development to ensure that not only does the industry have the qualifications it needs to meet its needs now, but to ensure that there will always be new products in the pipeline designed to meet future needs."

Speaking for NOCN Group, Laura Randall, Head of Business Development said, "As one of the biggest construction Awarding Organisations in the UK with over 500 construction qualifications, it makes complete sense for us to additionally offer the fullest range of qualifications for the Fenestration, Glass and Glazing industry, a sector whose products are integral to all build projects.

"Our partnership with Building Our Skills is the perfect platform to enable us to do this. Their connections in the industry and the support they already have is really exciting for us to see, and we expect great things from the work we are doing together and are fully committed to it."

If you are interested in finding out more information about Building Our Skills and this range of qualifications please email sayhello@buildingourskills.co.uk Building Our Skills website can be found at www.buildingourskills.co.uk

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