Saturday, 4 April 2015

Garage Door Systems Invests to Ensure Excellence in Customer Service

Rodney Kernohan, Marketing and Business Development Manager at Garage Door Systems in Ballymena
Rodney Kernohan

As part of Garage Door Systems' expansion plans, the company has made some changes to its Senior Management structure. 

Mark McEvoy has been appointed Commercial Director, allowing the company to recruit several new roles. Rodney Kernohan joined the company in February as Marketing and Business Development Manager. Rodney will be assisting Mark in the delivery of improved communications with its partners as well as ensuring dealers continue to receive a high standard of customer service.

Lisa Holmes, Financial Controller at Garage Door Systems in Ballymena
Lisa Holmes
 Lisa Holmes joined in early March as the companies new Financial Controller, whilst Tracey Mitchel & Ciara Hughes further strengthen the Customer Care team and David Quigley joins as Project Engineer.

Tracy Mitchell, Customer Care Team Member at Garage Door Systems in Ballymena
Tracey Mitchell

Managing Director Peter Doherty said:
"As Garage Door Systems continues to pull away from the recession, we, as a company, have invested heavily in skilled experience and new technology to design and deliver some wonderful new products".

Ciara Hughes, Customer Care Team Member at Garage Door Systems in Ballymena
Ciara Hughes

Peter went onto say:
"I am delighted that Rodney, Lisa, Tracey, Ciara and David have joined the GDS Team to help us deliver a newly enhanced range of products to include our new DuraTherm Sectional Garage Doors and DuraPass range of single-hinged personnel doors".

David Quigley, Project Engineer at Garage Door Systems in Ballymena
David Quigley

The company's Commercial Director, Mark McEvoy stated:
"We have spent the past two years listening to our customers, understanding what the industry actually needs and ensuring that GDS has put in place all the measures to offer our installation network of dealers a world-class customer experience".

Mark went onto say:
"With the recent investments, we have proven that we are serious about implementing real change to deliver innovative products, excellent customer service and real-time engagement with our customers throughout the sales and installation process"

Scroll down to read more articles like this which have been published recently

Why not Sign-up to Receive these Articles by Email each Day

Enter your email address:

Delivered by FeedBurner

* Read more current and archived articles on our dedicated website *

Low Cost and Free Publicity - Your company can easily benefit from some publicity like this in return for a contribution towards our layout costs (typically £30 plusVAT), payable via PayPal or credit card  or receive the service absolutely free of charge if you advertise (see below).

We post articles up to twice a day and never delete them - we only archive them each year so that they continue to remain visible to search engines.

To have your story published - just send us your news item, logo and image(s) and we will review the material, make any necessary changes to the wording / wordcount and then advise you when it will be published.

If you take display advertising or product and literature features in our printed and online publications, you will qualify for regular free postings on this blog while you continue to advertise with us.

For details on features and advertising rates please contact us or visit our website.

Door Industry Journal is a trading style of Avalon Innovations LLP Company Registration No. 06807833

No comments: