Saturday 14 July 2018

Long service and GAI qualified staff celebrated at IronmongeryDirect

The UK’s largest online ironmongery supplier, IronmongeryDirect, has been recognising some of its most long-serving staff.

A series of awards have been recently presented to employees who have worked for the Basildon-based company for over 10 years.

Sue James, Senior Contact Centre Advisor, celebrated her 21st work anniversary at the end of June, she said: 
“I am very proud to have worked for IronmongeryDirect for such a long period of time. It’s a fantastic place to work, and I must have spoken to thousands of customers. The job brings me the satisfaction of knowing that I’m helping each tradesperson find what they need for their business or to improve their home.”

Other long serving staff include, Jim Cook, Distribution Centre Team Member (17 years), Keith Harrod, Category Assistant (16 years), Debbie Butler, Executive Contact Centre Advisor (14 years), Norman Calvin, IT Support Analyst (13 years), Andrew Patey, Distribution Centre Team Member (12 years), Tom Ramshaw, Operations Director (11 years), Stuart Caddle, Distribution Centre Team Manager (11 years), Jamie Johnson, Senior Category Manager (11 years), Keith Gray, Distribution Centre Productivity & Project Manager (11 years), Terry Greene, Distribution Centre Team Member (11 years), Lance Warner, Distribution Centre Team Member (11 years), Angela Spelman, Executive Contact Centre Advisor (11 years), Gillian Thurkettle, Distribution Centre Team Member (10 years), Wayne Lysaght-Mason, Managing Director (10 years) and Victoria Gregory, Contact Centre Advisor (10 years).

Wayne Lysaght-Mason, Managing Director at IronmongeryDirect, has headed up the company for more than a decade, added:
“We wanted to make sure that our staff knew how much their hard work and efforts are appreciated. Many of our staff have dedicated many years of their professional lives to the business and have seen IronmongeryDirect transform and advance a great deal. Without them and all of our staff, our success would not be possible.”

IronmongeryDirect has also announced that more staff are now GAI (Guild of Architectural Ironmongers) level 2 qualified, enabling them to provide enhanced in-depth technical assistance and support to customers.

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