Tuesday 3 December 2019

Hörmann UK’s Training Academy Proves Popular with Customers

Hörmann UK, Europe’s leading door manufacturer, is celebrating the success of its new Training Academy at its headquarters in Coalville, Leicestershire, with over 100 individuals attending its seminars over the last six months.

As one of the UK’s only manufacturers to offer in depth, tailored training programmes for both its employees and customers, the Training Academy provides comprehensive tuition across Hörmann’s diverse portfolio of products.

12 seminars have been hosted since the Academy opened in June, with over 40 Hörmann UK retailers attending seminars regarding the sales, installation and servicing of its domestic and industrial ranges. This includes its garage, entrance and internal doors, along with loading bay solutions, high speed sectional doors, curtains and roller shutters.

The sessions include Basic Sales and Product Training, Domestic Fitter Training and Industrial Training, and are two-day courses with an overnight stay and evening meal included free of charge. The sessions can also be tailored upon request.

Mark Stoddart, Senior Technical & Product Support at Hörmann UK, said: 
“Being the leading manufacturer within the industry not only requires the highest quality products, but also first class sales, installation and aftersales care. This can only be achieved through regular hands-on training, which is why we have launched our Training Academy to support our nationwide team of distributors in delivering the highest standard of service across every aspect of the customer journey.

“We are extremely pleased to already have over 30 seminars arranged for next year, which reflects how popular the courses have already been over the last six months. Next year’s programme will provide the latest guidance on our ever expanding product range including in depth explanations of unique features, fault finding and necessary maintenance. We are extremely proud to have such strong relationships with our distributors and look forward to developing this even further next year.”

The Hörmann UK Training Academy was launched as part of the company’s 40th anniversary, reflecting its commitment to designing, manufacturing and installing innovative solutions that meet the ever changing requirements of its clients.

For further information on Hörmann UK’s training offering, call 01530 516850 or visit: https://www.hormann.co.uk.

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