Monday, 19 June 2017

dormakaba Provides New Concept Guest Access Solution for Oxford Hotel

When a 16th Century building located in the heart of Oxford was refurbished to create a luxurious and modern hotel, the building required a keyless access system, the hotel’s team specified dormakaba’s Oracode solution.

In doing so, it became the first hotel of its kind in the UK to benefit from a system that could integrate with an online reservation system, making checking in and out easy for guests while at the same time providing the highest levels of security.

Located on St Aldates road, just 50 metres from Carfax Tower in the centre of Oxford, the Museum Hotel Oxford is a luxury hotel dating from 1594. A historic building, the hotel provides ten rooms that have been designed in a contemporary manner, yet highlighting the hotel’s period features.

The team from the Museum Hotel Oxford tasked dormakaba with providing keyless access control that could meet the challenge of integration with its own systems, and the need to provide smart and secure access to the hotel rooms as well as common access doors.

The Oracode web-based keyless access system proved an ideal solution. A secure web based platform, it integrated easily with the hotel’s online reservation system. When guests make a booking they receive a time sensitive pin, with automatic start and expiry dates related to the duration of the guests’ stay, which they can then use to access their rooms. This also allows greater flexibility for hotel staff, allowing for 24/7 unmanned check-in as the remote access means staff can generate codes and email or text them to guests.

The installation of the web-based system also involves little to no intervention with the customer’s existing I.T environments and can be interfaced with Property Management Software (PMS), requiring no investment in on premise software. Additionally, due to the web fee subscription model, the customer has access to technical support if required.

Peter Webber, General Manager of the Museum Hotel Oxford commented:
“We’re delighted with the solution provided by dormakaba. The hotel is focused on providing a contemporary twist to a period building, and we wanted this to be reflected in not just the aesthetics of the hotel, but how guests and staff use the building as well.
We are the first hotel to offer an almost wholly automated check in service and while our staff very much pride themselves on providing a warm welcome, guests benefit from having the option of being completely independent - allowing greater control and freedom for when they can come and go from the hotel. By integrating this system we have improved the efficiency and security for all guests and staff within the hotel.”

For more information on dormakaba solutions, visit

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