After beginning his career at Ellard within the technical team, supporting product development, customer training, and technical calls, Jeff Monks has returned to the business in a new and pivotal position: Quality Control Manager.
Jeff’s professional journey has always been grounded in a passion for quality and problem-solving. During his first tenure at Ellard, he became known for his deep technical understanding and ability to translate complex product details into practical solutions for customers. That blend of expertise and communication became a hallmark of his approach, and one that the business is delighted to welcome back.
When the COVID-19 pandemic reshaped working life, Jeff made the decision to move to the countryside, pursuing new opportunities outside the company. “At the time, it felt like the right next step,” Jeff reflects. “But sometimes life has a way of steering you back to where you’re meant to be.” Though that period brought valuable experience, it also reaffirmed what Jeff valued most: being part of a forward-thinking team where quality and innovation are central to everything.
So, when the opportunity arose to return to Ellard, the timing could not have been better. “It feels just like coming home,” he says, a sentiment that resonates strongly with the company’s ethos and value of focusing on our people.
In his new role, Jeff oversees the processes that ensure Ellard’s products and services meet the highest standards. From in-house testing and auditing to maintaining compliance with ever-evolving regulations, his remit is both technical and strategic. The goal, he explains, is simple but vital: to give customers confidence, not only in the reliability of Ellard’s products, but in the integrity of the business behind them.
Looking ahead, Jeff is excited by the renewed momentum within Ellard. The leadership team has brought fresh energy and alignment across departments, and he’s eager to contribute by embedding quality at every stage of the business.
“There’s a real sense of purpose here,” he notes. “The culture has evolved and so have our standards. My role is to make sure those two things move forward together.”
A natural collaborator, Jeff sees himself as the bridge between technical expertise and commercial ambition, ensuring that customer needs and regulatory requirements align with practical, market-ready solutions.
“The answer isn’t always going to be yes,” he admits, “but wherever possible, it won’t be no.”
With his blend of technical insight, hands-on experience, and commitment to continuous improvement, Jeff’s return marks a meaningful step forward for Ellard. His leadership in quality control will not only strengthen internal processes but also enhance the customer experience, delivering the confidence, reliability, and service that have long defined the Ellard name.
www.ellard.co.uk
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