Please contact us via the usual channels if you have a news update for the industry.
This update has been provided by Paul Hargreaves, General Manager of Dewsbury based JD (UK) Limited and Alutech Systems Limited.
Dear Valued Customer,
During these challenging times I do hope you, your family and colleagues are keeping well.
Correspondence issued by the DHF ( Door & Hardware Federation ) on behalf of Build UK has recently indicated:
- We are entering a third week of Lockdown and liquidity is now the critical issue for construction. This point was made loud and clear to the Construction and HS2 Ministers last week by representatives from across the supply chain.
- Domestic work – The Government has confirmed in it’s guidance on Going to Work, that work in people’s homes can continue as long as it is safe to do so.
Following customer feedback we now consider a phased re-opening of our business as critical to supporting the livelihood of our customers and assisting in the long term survival of our industry.
Most importantly this will be actioned in safe restricted manner and in accordance with Social distancing in the workplace during coronavirus (COVID‐19) guidelines.
With this in mind a summary of our plans are :-
For JD (UK) Limited:
- Commence deliveries of sectional doors from Wednesday 22nd April onwards.
- Commence deliveries of roller door garage parts from Monday 27th April onwards.
- All orders will continue to be received, processed & planned. Please send to sales@jdukltd.co.uk
- Commence deliveries of BF73 Bi Fold from Monday 30th April onwards
- All orders will continue to be received, processed & planned. Please send to sales@alutechsystems.co.uk
Lead times:
- For sectional doors lead times from placement of order remain very similar. Prior to this crisis we were proud to quote 3 – 4 weeks. Whilst restrictions are in place I would suggest 1 extra week is added to this.
- For delivery of roller door & BF73 bi fold, should you require delivery during week commencing 27th April please could you ensure orders are sent on / by Tuesday 21st. After this first weeks we would look to deliver within 5 working days from receipt of order
Sales & Technical Support:
During this period we will operate both from the office and remotely. For both JD Uk & Alutech Systems a skeleton staff will be in place to cover all aspects of the business. Through planning and testing we are confident all sales, technical and customer service queries will be actioned accordingly.
As I do hope you can appreciate deliveries will need to be based upon social distancing guidelines and your assistance in this matter will be crucial in protecting all persons involved in the logistic process. Our primary goal is to protect both our staff and yourselves.
We will continue to monitor the ever changing situation and react accordingly.
Together, we will succeed.
If you have any questions regarding our planned re-opening or any other matter please call Steve Hudson on 07854 005559 or myself on 07557 223630.
Alternatively please email as follows:-
- For JD (UK) Limited: sales@jdukltd.co.uk
- For Alutech Systems Limited: sales@alutechsystems.co.uk
Thanking you in advance for your support.
Yours Faithfully,
Paul Hargreaves
General Manager
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