Thursday 1 June 2023

Door Hardware Ordering — Speeding up the Process for Trade Customers

ZEROplus has recently launched a brand-new ordering hub exclusively for their trade customers. 

The Trade Portal makes ordering as fast and efficient as possible, giving trade customers access to pricing, live stock updates, the ability to order from anywhere and at any time and have their order history all in one place.

Designed to make life easier for the trade and as an investment in customer service, the new ZEROplus ordering hub allows orders to be placed in seconds, payment on account and the ability to easily see available credit. And with no minimum order or account fees, the Trade Portal is already proving successful.

Ellie McCracken, Clark Door Ltd, said: 
“The portal has really helped us out, it's so simple to use. It takes seconds to find what you need, a couple of clicks and what you need is on its way, if ordered before 3pm, most of the time the items are with us next day. Or after 3pm, they're here in two working days. We couldn't really ask for better!”

Through the continuous improvement of the Trade Portal in response to customer feedback, ZEROplus aim to offer the highest level of customer service in the door hardware industry.

To celebrate its launch, ZEROplus are running a Trade Portal giveaway. Every order placed via the portal during June and July will receive a free tape measure and be in with a chance of winning their POWERTOOLplus hamper.

The hamper is filled with various Makita tools and other useful items. The winner will be announced in early August.

Mark Lockley, Managing Director of ZEROplus, said:

“Service has always been at the forefront of our business, alongside quality of product. To enhance our service to our customers, we decided to launch the Trade Portal to give our existing and new trade customers the ease of ordering from us online.

“The benefits the Trade Portal offers, such as stock levels and order history, means we can be ordered from literally anytime, anywhere. We're effectively open 24/7. Therefore, in today's busy, fast society, we see the Trade Portal as being a very important part of our overall service package.”

To find out more about the ZEROplus Trade Portal and their extensive range of door hardware products, please visit: 

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