Wednesday, 28 December 2011

Securefast Continues to Invest in Customer Services

Securefast Group, one of the UK's leading locks and security equipment distributors has good reason to celebrate yet another endorsement of the company's commitment to deliver the highest levels of service and customer satisfaction in the industry.

As part of the groups drive to business excellence five of the company's managers and warehouse staff have attained National Vocational Qualifications.

Purchasing Manager Kevin Farrell and Quality Manager Steve Collins received level 3 NVQ Diploma's in Business Improvement Techniques, whilst three members of the warehouse team, Paul Bird, Darren Hopkins and Paul Goodwin achieved EAL Level 2 qualifications in stock control systems, improved warehouse efficiencies, stock flow organisation and materials re-cycling.

Following the presentation Technical Director Kevin O 'Reilly commented, "We are really proud of the professional dedication and personal achievements demonstrated by our colleagues in attaining these awards. As a progressive company we actively encourage and support all of our employees to introduce new ideas that will ultimately lead to more efficient methods of providing a better service to our customers".

These latest awards follow close on the heels of the positive feedback of a recent independent customer quality survey commissioned by Securefast, the results of which concluded that the company is rated amongst the best overall performing suppliers in the Locks and Security markets.

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